Welcome to the Kop Clothing FAQ page — your go-to resource for everything you need to know about our Liverpool FC-inspired apparel and fan merchandise. Whether you’re shopping for a printed Liverpool t-shirt, LFC-style babygrow, or exclusive LFC fan mug, we’ve got answers to your most common questions about sizing, delivery, returns, and our premium on-demand printing techniques. All of our products are made to order using industry-leading methods like DTF, DTG, sublimation, and UV printing — ensuring every item is unique, high-quality, and made for true Liverpool supporters. Before you place your order, please take a moment to review our frequently asked questions to ensure the best shopping experience.

 

1. Are your products official Liverpool FC merchandise?

No, our products are not official Liverpool FC merchandise. Kop Clothing offers high-quality, fan-made apparel inspired by Liverpool FC, created for passionate LFC supporters.

 

2. How are your t-shirts and apparel printed?

Our adult LFC t-shirts and caps are printed using Direct to Film (DTF) technology, while children’s clothing is produced using Direct to Garment (DTG) printing. Both methods deliver long-lasting, high-resolution Liverpool FC-inspired designs.

3. What is the quality of the clothing you offer?

We use premium, soft cotton garments and state-of-the-art printing methods to ensure your Liverpool FC-themed clothing is vibrant, durable, and comfortable to wear.

4. Are your items made to order?

Yes, every LFC item at Kop Clothing is printed on demand. This means we create each product individually when you place your order, ensuring a fresh, custom-made Liverpool FC item every time.

5. Can I customise a design or request a name/number on my shirt?

Currently, we do not offer personalisation or customisation such as adding names or numbers. All items are pre-designed Liverpool FC-inspired apparel, printed as shown on the site.

 

6. How do I choose the right size?

To get the best fit, please refer to our size guide on our size guide page. Measurements are listed to help you choose the correct size before ordering, as we cannot accept returns for wrong size selections.

7. Where can I find the size guide for your products?

Our size guides are available on each individual product page and on a dedicated Size Guide page. Please review them carefully before placing your order.

8. Do your T-shirts fit true to size?

Yes, our LFC t-shirts are generally true to size. However, for the best fit, we strongly recommend measuring yourself and comparing to the size guide provided.

9. Can I exchange my order if I choose the wrong size?

Unfortunately, we do not accept exchanges or returns for incorrect sizing. As each item is made to order, we cannot resell returned items. Please check the size guide before purchasing. Please refer to our returns policy.

10. How long does delivery take?

Orders are usually processed within 8–10 business days. Shipping times vary by location but typically take 10–14 business days after dispatch. Please refer to our delivery guidelines.

11. Do you offer international shipping?

Yes, we ship internationally. Delivery times and costs vary depending on your country and will be calculated at checkout. Please refer to our delivery guidelines.

12. Can I track my order once it’s been shipped?

Yes, once your order has been dispatched, you’ll receive a tracking link via email so you can monitor your delivery status. Please refer to our delivery guidelines.

13. How much does shipping cost?

Shipping costs are calculated at checkout based on your location and order size. We aim to offer competitive shipping rates wherever you are. Please refer to our delivery guidelines.

 

14. What payment methods do you accept?

We accept major payment methods including Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay, all through our secure checkout.

15. Is my payment information secure?

Yes, your payment details are protected with secure SSL encryption and processed through Shopify’s trusted payment gateway to ensure safe transactions.

16. Can I use discount codes or gift cards at checkout?

Yes, you can enter valid discount codes or Shopify gift cards during the checkout process. Only one discount code can be used per order.

 

17. What is your return policy?

Because all items are custom-printed on demand, we do not accept returns or exchanges unless the item arrives damaged or defective. Please refer to our returns policy.

18. Do you accept returns or exchanges for change of mind?

No, we do not accept returns or exchanges for change of mind or incorrect size selection. Please check our size guide and product details carefully before ordering. Please refer to our returns policy.

19. What should I do if my item arrives damaged or incorrect?

If you receive a faulty, damaged, or incorrect item, please contact us within 7 days of delivery with a photo of the issue, and we’ll be happy to assist. Please refer to our returns policy.

20. How should I wash and care for my printed apparel?

For best results, wash your Liverpool FC fanwear inside out in cold water and on a gentle cycle. Avoid bleach, tumble drying, or ironing directly over the design.

21. Will the print fade or peel over time?

Our DTF and DTG printing methods are designed for durability. With proper care, your design will remain vibrant and intact through many washes.

 

22. What is DTF printing and why do you use it?

DTF (Direct to Film) printing allows us to create highly detailed and vibrant designs on a wide range of fabrics. It’s perfect for adult t-shirts and caps due to its durability and colour accuracy. Please refer to our production process.

23. What is DTG printing and how does it work for kids clothing?

DTG (Direct to Garment) printing is ideal for children’s apparel. It produces soft, high-resolution designs using eco-friendly water-based inks that soak directly into the fabric. Please refer to our production process.

24. What is sublimation printing used for?

Sublimation printing is used for our ceramic mugs. This process infuses the design into the surface of the cup, producing vivid, permanent, and dishwasher-safe prints. Please refer to our production process.

25. How are your plastic tumblers printed using UV technology?

Our plastic tumblers are printed using UV printing, which instantly cures the ink using ultraviolet light. This results in bold, high-quality prints that are scratch-resistant and long-lasting. Please refer to our production process.

 

If you have any questions about our LFC apparel that we haven't been able to answer, then please don't hesitate to get in touch. You can contact us via our contact us page.

 

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